Inside sales is a sales approach that sales representatives who use phone, email, video conference or other online channels to reach potential customers and promote products or services. Also known as "remote sales" or "virtual sales," this sales method is called "inside" because sales representatives usually work within an enclosed space, such as a call center or company office or work from home. It is very different from outside sales, which requires sales executives to reach customers through face to face meeting. The use of digital technology and communication tools has made inside sales an increasingly popular sales model for companies. What does an Inside Sales Representative do? The role of an inside sales representative is crucial in achieving the company's ambitious goals of customer acquisition and revenue growth. It requires the sales rep to make numerous daily calls, collaborate with channel partners, solve problems and feedbacks, and effectively close sales. Job description of inside sales executives: Conducting market research to identify potential customers and new markets. Generating leads and qualifying them for potential sales. Building and maintaining relationships with customers. Developing and executing sales strategies to achieve targets. Demonstrating the product or service to customers. Managing and updating customer databases and sales reports. Responding to customer inquiries and resolving issues. How to be an Inside Sales Specialist? Even though the inside sales doesn't require high education background or many years' experience, it is relatively easier to get a job as inside sales, however, it is not easy to become a great one. You need to keep learning to succeed and advance in your sales career. Skills required for inside sales representatives: Develop sales skills: To become an inside sales specialist, you need to have strong sales skills. This includes understanding the sales process, effective communication, active listening, objection handling, and closing techniques. You can acquire these skills by taking courses, reading books, and practicing. Learn about the product or service: You need to have a deep understanding of the product or service that you are selling. This will help you to answer any questions that potential customers may have and to position the product or service effectively. Familiarize yourself with the target audience: Knowing your target audience is crucial to success in sales. You need to understand their needs, pain points, and how the product or service can solve their problems. Use technology and tools: Inside sales specialists rely on technology and tools to work efficiently. Familiarize yourself with customer relationship management (CRM) software, sales automation tools, and other technologies that can help you to manage leads and close deals. Build a strong work ethic: Being an inside sales specialist requires hard work and dedication. You need to be disciplined and organized to manage your time effectively and meet your sales targets. Be a team player: Inside sales teams often work collaboratively, so it's important to be a team player. This includes communicating effectively with colleagues, sharing best practices, and supporting others when needed. Build your networking: Building relationships with potential customers and industry professionals can help you to succeed in inside sales. Attend networking events, join industry groups, and connect with people on social media to expand your network. What's Inside Sales Salary in US? The salary of an inside sales representative can be varying depending on your industry, experience, and location. According to Glassdoor, the average salary for an inside sales representative in the United States is around $49,000 per year, with the range typically falling between $35,000 to $70,000 per year. Some companies offer commission-based pay structures that can significantly increase an inside sales representative's earnings potential. Your salary depends on your personal ability. Apply to be an Inside Sales Rep on Hirey Hirey is an AI powered chat-based job app, which enables job seekers to apply jobs within clicks and chat directly with HRs, managers or even CEOs, schedule job interviews anywhere anytime. Our AI-powered job recommendation can largely simplify the job hunting process, make your job search easier. All the companies on Hirey are verified by our team. You won't find fake jobs on our app. Every day there are 100+ new job postings, you'll get notified when new job postings match your preference, avoid missing out any opportunities. Search for inside sales job, and get jobs on Hirey!