Customer Service Representative

- Interact with customers via phone, email, and chat to provide exceptional service and support
- Address customer inquiries, concerns, and complaints in a timely and professional manner
- Provide accurate and detailed information about products, services, and company policies
- Assist customers in troubleshooting and resolving issues effectively
- Maintain customer records and update information as needed
- Collaborate with cross-functional teams to ensure customer satisfaction
- Follow established procedures and guidelines to deliver consistent service quality
- Identify opportunities for process improvement and contribute to enhancing the customer experience