Job Description
General Summary:
The Operations Lead (OL) reports to the Omni Store Manager (OSM) and is responsible for driving a positive customer experience and all workflow related to assigned area of responsibility (AOR) including, but not limited to, sales, customer experience, merchandising, product flow, pricing, and inventory management. Leads and directs workload of Omni Associates in AOR and partners with the OSM and Assistant Omni Store Manager on company initiatives. The OL is responsible for ensuring order accuracy and fast, efficient delivery to our customers through all e-commerce platforms.
Key Roles and Responsibilities:
Model company values in all actions, communication and decision-making
Provide direction, support, and ongoing feedback to Omni Associates
Assist in