Cabinet field Sales Technician Manager

Looking to build your career and design your future? You have come to the right place.

Interior Logic Group (ILG) is in the interior finishes industry and provides installation services to
homebuilders, multifamily owners, and big box retailers across the country. Interior Logic Group is the largest nationwide provider of outsourced design centers to homebuilders. ILG has over 4,300
employees, 225 locations, and a presence in 42 of the top 50 homebuilding markets in the U.S.
ILG supplies and installs the following to the residential and commercial builder trades: Flooring, Cabinetry, Countertops, and Window coverings.

Descriptive Summary
The Customer Service Technician is responsible for providing excellent customer service while conducting inspections, warranty repairs, and installation of products.

Essential Functions

Provide high-level customer service while visiting home-owner-occupied properties to investigate issues with installed products.
High Energy and positive demeanor required.
Document concerns regarding warranty repairs, product defects, and/ or installation issues.
Inspect issues to determine what materials and labor are necessary to resolve the problem.
Complete various repairs on cabinets: adjust doors and drawers, install crown molding, light rail, and other trim material, and cut and install interior and exterior skins.
Perform surface repair and color touch-ups, putty nail holes, repair trade abuse, and use aerosol sprays and solvents.
Completes repairs on wood, tile, vinyl, hardwood, laminate, carpet, etc.
Ensure appropriate materials are used to make repairs and quality standards are upheld.
Responsible for making warranty repairs within a designated timeframe and meeting customer expectations.
Document and photograph action items and promptly submit all signed work orders.
Must be able to set up and operate the required power equipment, (e.g. table saw, miter saw, circular saw, air compressor, brad nailers, vacuum, caulk, etc.)
Comply with all SWPPP, OSHA, and IIPP policies and procedures.
All other job duties as assigned.
Education & Experience

High school diploma or GED equivalent required or 3+ years related experience and/or training, or equivalent combination of education and experience.
Must have a valid Driver’s License.
Bilingual experience preferred.
Be able to handle stressful situations.
High organizational skills and time management are a must to meet deadlines.
Must be able to communicate clearly with all necessary parties.
Must be comfortable with schedule changes on short notice.
If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!

Interior Logic Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time