Key Holder

WHAT WILL YOU DO?

Reporting to the Store Manager, the Key Holder, strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

HOW WILL YOU DO IT?

Build a delighted and loyal customer base through engagement, conversion and capturing customer phone and e-mail.
Responsible for assisting with the recruitment, training, development and succession of high-performing, results-driven Team Members.

Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member’s level of Product