Crisis Intervention Counselor

The primary function of this position is to provide quality therapeutic interventions to clients experiencing crisis, in accordance with the organization’s suicide prevention program.

This positions directly reports primarily to the Director of Behavioral Health and secondarily to the National Suicide Prevention Coordinator of U.S.VETS.



FLSA Classification: Exempt



Responsibilities:



Provide quality crisis and behavioral interventions to veterans who have been identified as high risk for suicide

Intervene in crisis by employing clinically supported crisis intervention strategies

Maintains awareness of community resources and assists clients served in appropriate use of community resources

Implements the goals and objectives of the U.S.VETS Suicide Prevention Program

Ensures compliance with HIPAA and other regulations and with required documentation to include required case file documentation

Conducts suicide risk assessments to veterans in need and provides appropriate referrals, helping to initiate higher level of care services, as needed

Updates resources including training tools, contact information, etc.

Contributes to the strategic goals and outcomes of the agency as measured by the achievement of performance outcomes

Maintains professional and current knowledge of suicide prevention best practices and emerging research

Establishes and maintains partnerships with key stakeholders in suicide prevention, public health, and behavioral health at local, state, and national levels

Implements suicide prevention strategies at local U.S.VETS site

Identifies veterans at high risk for suicide, offers direction to providers regarding delivery of enhanced care to high-risk veterans and serves as a resource for frontline staff in suicide

Ensures crisis management services are provided to veterans in accordance with best practice standards

Participates in supervision with National Suicide Prevention Coordinator to maintain the ongoing implementation of the components of the organization’s suicide prevention program

Implements U.S.VETS Coordinated Crisis Response plan standards

Conducts suicide risk assessments to identify high risk veterans

Completes staff suicide prevention certification training or skills-based training to support the response to veterans during crisis situations

Refers veterans in need to appropriate community agencies for ongoing care and intervention

Handles special projects as required.

Performs other duties as required.









Requirements:



Bachelor’s degree in related field and a minimum of two years directly relevant experience required

Experience in maintaining high-level community stakeholder relationships required

Experience working with homeless and/or veteran population preferred

Experience dealing with clients possessing multiple barriers

Ability to work effectively with a diverse group of clients, staff, and community members

Excellent written and oral communication skills

Conflict and crisis management skills

Demonstration of personal integrity in the workplace

Ability to take direction, work independently with minimal oversight, and to work within a team

Computer proficient in Microsoft Office and Internet

Ability to prioritize and handle multiple tasks

Valid driver’s license required. Must meet company insurance requirements and complete a provided driver training course.