Job Description
Ull Job Description
Summary
The Seamstress/Tailor position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” The Seamstress/Tailor performs a variety of operational tasks to support the execution of alterations in the store, including the hemming of jeans and pants.
Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Generation and Guest Service
Perform quality alterations on merchandise at store location
Follow ticket instructions and markings based on Guest specifications
Accommodate Guests with on the spot alterations when requested by Store Leaders
Meet deadlines and Guest expectations for merchandise alterations
Operations
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
Use Buckle provided sewing machine and supplies to perform alterations.
Measure and mark alteration lines.
Pin altering folds or mark on cloth at seam to indicate alterations in progress.
Remove stitches from garment, using ripper or razor blade.
Resew merchandise using needle and thread or sewing machine.
Press merchandise, using a hand iron or steamer.
Repair defective merchandise.
Remove spots or stains from merchandise.
Record all work and follow through on the alteration log.
Record required alterations and instructions.
Uphold specified productivity guidelines, generally four jean alterations per hour.
Maintain a clean, organized and stocked work area and inform a Leader when additional supplies are needed.
Flexible with hours as they may fluctuate seasonally based upon business need.
Open-minded for review on the amount of work that needs to be re-done.
Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Provide feedback to Store Manager, Assistant Manager, and Floor Leaders regarding merchandise handling concerns.
Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbook
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.