Line Service Technician - SDL

Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development.

A Line Service Technician (LST) is a customer service role responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crews and passengers. An LST routinely operates ground service equipment and uses knowledge of the company's policies and procedures to provide efficient and excellent service to customers and other guests to the fixed base operation (FBO).

Persons employed as an LST are expected to:
Work as part of a team delivering safe and efficient aircraft services while providing a welcoming atmosphere to customers and other guests
Collaborate, cooperate and work closely with all coworkers, customers, clients, vendors, and aircraft crewmembers to ensure customer service needs are met. This includes ensuring efficient and accurate communication through various methods to accomplish operational tasks
Service aircraft as requested by management or customers, such as fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, delivering catering and towing
Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, and stair trucks, shuttles, etc.
Offer, promote, sell and deliver general aviation services to crewmembers, customers and other guests
Maintain safe, clean and secure ramps and operations
Drive a shuttle vehicle with passengers and/or luggage and cargo
Load and unload luggage and other cargo into/out of aircraft and from/into the FBO or other location
Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
Provide professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times
Understand, comply with and enforce all operational, safety, and customer service requirements for all aspects of the job
Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airport
Create accurate records pertaining to time worked and activities and services performed
Abide by emergency response procedures when/if critical events occur
Recommend improvements to Signature's standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel
Other duties as requested


About Us

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

Our Benefits:

Medical/prescription drug, dental, and vision Insurance
Health Savings Account
Flexible Spending Accounts
Life Insurance
Disability Insurance
401(k)
Critical Illness, Hospital Indemnity and Accident Insurance
Identity Theft and Legal Services
Paid time off
Paid Maternity Leave
Tuition reimbursement
Training and Development
Employee Assistance Program (EAP) & Perks
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