COMMUNITY RELATIONS EXECUTIVE

* Meet with existing lead referral partners and build, mutually beneficial relationships.
* identify local influence centers, i.e. hospitals, nursing homes, hospice, assisted, living with rehabilitation or respite care, doctors offices, and other health providers to determine potential lead sources.
* personally visit and arrange meetings with persons responsible for or any position to refer clients, this includes private public and nonprofit organizations.
* Contact all potential clients from agency, intakes, referral partners, and other lead sources.
* meet with potential clients and families at their home to present our services and sign them up for service
* communicate regularly with existing clients to assure service quality and Proactively address any client concerns
* handle, sensitive situation with tact and compassion based on company, mission and values
* Build, and maintain database of potential referrers
* achieve weekly visit, frequency with key, referral targets, and deliver messaging
* Arrange presentations of Heritage, Home Care AZ services at staff meetings in hospitals, nursing homes, doctors offices, and private companies
* attend, tradeshows, conferences, networking events, representing Heritage, home care, services network with others in the industry to develop additional lead sources
* maintain and manage a customer relationship management system to track leads and follow up on leads
* Use tracking sheets to record activity and submit to manager weekly
* meet with manager weekly to discuss opportunities, referral status activity, etc.