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Job Details:
$100K - $150K a year
Full Time
Qualifications:
5-10 Years
Bachelor's
Full Job Description
Position: Manager Infrastructure and Engineering
Join our team of professionals and experience a collaborative and supportive team environment!
Position Purpose
Oversees the design, installation, and maintenance, of the Server, Storage Area Network (SAN), Network, and end user computing systems and the engineering personnel that supports the environment. Ensures the performance and reliability of systems including Cisco switches and routers, Palo Alto firewalls, Mitel voice, and servers (physical and virtual) as well as Disaster Recovery, redundancy, backups, File shares, Active Directory, Microsoft Exchange/Office 365, VMware Virtualization and VSAN technology. Oversees and sometimes can be called upon to manage Infrastructure projects and activities as well as working with the vendors to negotiate agreements, and ensuring contracts are in place to support the services provided for the infrastructure team to meet the infrastructure goals; works with the business and understands Healthcare business needs within the IT realm with the ability to transfer business requirement to technology implementation. Develops and implements standards, procedures and processes for all infrastructure technology. Defines and negotiates service level agreements. Plans for human resources, equipment arrangements, electrical power and cable requirements for telecommunications and information processing equipment.
Benefits
We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities:
Exceptional Colleagues
Join us and you'll be a part of a culture where we support each other and celebrate what makes each of us a special person as we work together with integrity, compassion, teamwork, respect, and accountability
Our leaders demonstrate their commitment by gathering feedback, supporting, and empowering team members to do their best work through regular leadership rounding
Health and Well-Being
Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability
Generous Paid Leave Accruals
403b Plan with Employer Contributions
Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
Employee Identity Theft Protection
On-site daycare exclusive to our employees’ children of all ages
Employer Paid Employee Wellness Center Membership with fitness classes, personal training, indoor pool, racquetball, and basketball courts
Career Growth and Development
Tuition Reimbursement/Scholarships for full-time employees
As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
So much more!
Hours/Shift Full Time/Days
Key Responsibilities
[List of material responsibilities and essentials duties which must be completed in achieving the objectives of the position]
· Responsible for the overall infrastructure operation, including enhancements of existing operations and development of new offerings.
· Primary areas of responsibility include data centers, servers, network, VoIP, O365, AWS, Azure, virtualization, and security of the enterprise.
· Oversees the planning, procurement, implementation, operations, maintenance and obsolescence of infrastructure.
· Collaborates with IT Security and Risk and Compliance teams to provide functional, yet secure solutions that are highly available and meet all disaster recovery and business continuity requirements.
· Engineer automated infrastructure deployment and maintenance solutions that can be reused
· Delivers assigned IT Infrastructure projects and solutions on time, on budget with a key focus toward security and compliance.
· Collaborates with all areas of IT to deliver excellent infrastructure and service resiliency. Provides support, guidance, leadership and collaboration with IT and business teams to support overall goals. Serves as a liaison between the business and various committees and project groups.
· Develops and provides guidance on policies, plans, and procedures for the management, acquisition and use of information technology resources. Continuously evaluates and maintains audit, standards, and policy compliance.
· Provides life-cycle management oversight of major information systems activities. Ensures infrastructure platforms and tools are operating on proper versions, patched regularly to maintain support and reduce risk, and license compliance. 5449 (Init: 8/17ms Rev: 2/18sn (Please refer to electronic document management system for the most current revision) 4/18sn; 12/4/18sn)
· Conducts regular capacity planning and growth management assessments to assist in planning future technology needs.
· Monitors emerging technology developments and identify innovations with potential high payoffs for the business. Makes recommendations for new/altered technologies that would contribute to overall cost savings and/or productivity improvements.
· Monitor and manage vendor performance and provide input to negotiations.
· Provides escalated support and coordination for major infrastructure maintenance and incidents.
· Performs ongoing performance tuning, hardware upgrades and reconfigurations, and resource optimization as required. Creates and maintain documentation of hardware and software installations, configurations, and network/dataflow diagrams.
· Oversees and maintains all data center network, server, and storage infrastructure.
· Designs and implements the technical components of Disaster Recovery planning and testing.
· Supports the IT Service Delivery function, working in partnership with the NOC and Service Desk team to improve service levels and with the Core Operations and Applications teams to ensure that projects meet customer requirements and are in compliance with policies and regulations.
Qualifications
[Statements regarding minimum educational and experience qualifications, required proficiencies with specialized knowledge, computer proficiencies, military service, required certifications, etc.]
Education: Bachelor’s in Computer Science, Information Systems, or other related field with 3 years of relevant experience. 7 years of IT or leadership experience in lieu of education.
Licensure: Current and valid U.S. driver’s license.
Experience:
Proven experience leading and developing people and interfacing with computer user community.
Proven experience performing and managing system development and implementations in a healthcare environment.
Strong Cisco and Palo Alto experience
Experience in using Smartsheet and Share Point
Experience within the last 5 years operating business critical services
Installation and configuration experience with Windows (Client, Server) and Linux OS environments, including experience with User Profiles and application troubleshooting Knowledge and Skills:
Working knowledge of Microsoft architecture is required (Printer Management, File Share management, Active Directory, IIS, IE, DHCP, DNS)
Working Knowledge of Active Directory and Azure Active Directory fundamentals (Administration\Troubleshoot of Group Policy, Replication, Authentication, Kerberos)
Knowledge of various OS related functionality including, but not limited to security policies, VPN setup, networking configuration, managed software installation, File Systems, various storage solutions including Disk management and configuration
Focused experience with networking infrastructure, including load balancing, ACL, routing, network usage and performance analysis
Strong understanding of essential protocols and services (SSL, TCP/IP, DNS, DHCP, NTP, SNMP, WSUS, WDS)
Demonstrable experience creating scripted setup and configuration of software and hardware infrastructure 5449 (Init: 8/17ms Rev: 2/18sn (Please refer to electronic document management system for the most current revision) 4/18sn; 12/4/18sn)
Ability to assist in the management of the IT Operations Budget, including negotiation, acquisition, asset tracking, asset management, etc.
Ability to communicate technical information to non-technical personnel.
Excellent written and verbal communication skills, including the experience to define and document policies and processes.
Project management/negotiation/conflict management skills.
Demonstrated success leading and managing technological operations, strategic technology planning, integrating technology architectures and operations in a progressive and dynamic organization is essential.
Personal skills and the confidence to lead direct and motivate the technical staff as a strong functional leader, while also exhibiting the steady reliability and teamwork attitude needed to effectively interface with the other functional areas of the hospital.
Ability to analyze and solve problems, think logically and creatively, follow established procedures, with the commitment to see the problem through to resolution.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to manage highly technical engineering staff.
Preferences
[Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multi-lingual, master’s degree)]
Certification:
· PMP certification.
· Any of A+, Net+, MCP, CCNA, CCNP, or EHR certification.
· Certification with cloud services, AWS (Amazon Web Services), GCP (Google Cloud Platform), CKAD (Certified Kubernetes Application Developer), CKA (Certified Kubernetes Administrator).
Work Requirements [Optional section: work requirements for physical or other important issues which relate to the job]
Ability to sit for 6 to 7 hours daily.
Ability to use a computer keyboard.
Occasionally lift and carry up to 10 lbs. of files and/or boxes.
Ability to maintain composure in difficult and stressful situations.
Must be able to sit, stand, and walk as needed.
Ability to commute to various KHI locations.
Apply Now
When incredible people and incredible facilities like ours join together, incredible things happen. If you want to be a part of an incredible team that is dedicated to delivering the highest quality in patient care, we invite you to explore this opportunity and apply online today.
Facility Profile
Kingman Regional Medical Center is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,800 employees, 280 physicians/allied health professionals, and 250 volunteers. Kingman Regional Medical Center is recognized as an innovator in rural healthcare, a teaching hospital and a member of the Mayo Clinic Care Network. We provide a full-continuum of highly-technical and specialized medical services to meet the healthcare needs of our community.
Join our team of professionals and experience a collaborative and supportive team environment!
Position Purpose
Oversees the design, installation, and maintenance, of the Server, Storage Area Network (SAN), Network, and end user computing systems and the engineering personnel that supports the environment. Ensures the performance and reliability of systems including Cisco switches and routers, Palo Alto firewalls, Mitel voice, and servers (physical and virtual) as well as Disaster Recovery, redundancy, backups, File shares, Active Directory, Microsoft Exchange/Office 365, VMware Virtualization and VSAN technology. Oversees and sometimes can be called upon to manage Infrastructure projects and activities as well as working with the vendors to negotiate agreements, and ensuring contracts are in place to support the services provided for the infrastructure team to meet the infrastructure goals; works with the business and understands Healthcare business needs within the IT realm with the ability to transfer business requirement to technology implementation. Develops and implements standards, procedures and processes for all infrastructure technology. Defines and negotiates service level agreements. Plans for human resources, equipment arrangements, electrical power and cable requirements for telecommunications and information processing equipment.
Benefits
We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities:
Exceptional Colleagues
Join us and you'll be a part of a culture where we support each other and celebrate what makes each of us a special person as we work together with integrity, compassion, teamwork, respect, and accountability
Our leaders demonstrate their commitment by gathering feedback, supporting, and empowering team members to do their best work through regular leadership rounding
Health and Well-Being
Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability
Generous Paid Leave Accruals
403b Plan with Employer Contributions
Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
Employee Identity Theft Protection
On-site daycare exclusive to our employees’ children of all ages
Employer Paid Employee Wellness Center Membership with fitness classes, personal training, indoor pool, racquetball, and basketball courts
Career Growth and Development
Tuition Reimbursement/Scholarships for full-time employees
As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
So much more!
Hours/Shift Full Time/Days
Key Responsibilities
[List of material responsibilities and essentials duties which must be completed in achieving the objectives of the position]
· Responsible for the overall infrastructure operation, including enhancements of existing operations and development of new offerings.
· Primary areas of responsibility include data centers, servers, network, VoIP, O365, AWS, Azure, virtualization, and security of the enterprise.
· Oversees the planning, procurement, implementation, operations, maintenance and obsolescence of infrastructure.
· Collaborates with IT Security and Risk and Compliance teams to provide functional, yet secure solutions that are highly available and meet all disaster recovery and business continuity requirements.
· Engineer automated infrastructure deployment and maintenance solutions that can be reused
· Delivers assigned IT Infrastructure projects and solutions on time, on budget with a key focus toward security and compliance.
· Collaborates with all areas of IT to deliver excellent infrastructure and service resiliency. Provides support, guidance, leadership and collaboration with IT and business teams to support overall goals. Serves as a liaison between the business and various committees and project groups.
· Develops and provides guidance on policies, plans, and procedures for the management, acquisition and use of information technology resources. Continuously evaluates and maintains audit, standards, and policy compliance.
· Provides life-cycle management oversight of major information systems activities. Ensures infrastructure platforms and tools are operating on proper versions, patched regularly to maintain support and reduce risk, and license compliance. 5449 (Init: 8/17ms Rev: 2/18sn (Please refer to electronic document management system for the most current revision) 4/18sn; 12/4/18sn)
· Conducts regular capacity planning and growth management assessments to assist in planning future technology needs.
· Monitors emerging technology developments and identify innovations with potential high payoffs for the business. Makes recommendations for new/altered technologies that would contribute to overall cost savings and/or productivity improvements.
· Monitor and manage vendor performance and provide input to negotiations.
· Provides escalated support and coordination for major infrastructure maintenance and incidents.
· Performs ongoing performance tuning, hardware upgrades and reconfigurations, and resource optimization as required. Creates and maintain documentation of hardware and software installations, configurations, and network/dataflow diagrams.
· Oversees and maintains all data center network, server, and storage infrastructure.
· Designs and implements the technical components of Disaster Recovery planning and testing.
· Supports the IT Service Delivery function, working in partnership with the NOC and Service Desk team to improve service levels and with the Core Operations and Applications teams to ensure that projects meet customer requirements and are in compliance with policies and regulations.
Qualifications
[Statements regarding minimum educational and experience qualifications, required proficiencies with specialized knowledge, computer proficiencies, military service, required certifications, etc.]
Education: Bachelor’s in Computer Science, Information Systems, or other related field with 3 years of relevant experience. 7 years of IT or leadership experience in lieu of education.
Licensure: Current and valid U.S. driver’s license.
Experience:
Proven experience leading and developing people and interfacing with computer user community.
Proven experience performing and managing system development and implementations in a healthcare environment.
Strong Cisco and Palo Alto experience
Experience in using Smartsheet and Share Point
Experience within the last 5 years operating business critical services
Installation and configuration experience with Windows (Client, Server) and Linux OS environments, including experience with User Profiles and application troubleshooting Knowledge and Skills:
Working knowledge of Microsoft architecture is required (Printer Management, File Share management, Active Directory, IIS, IE, DHCP, DNS)
Working Knowledge of Active Directory and Azure Active Directory fundamentals (Administration\Troubleshoot of Group Policy, Replication, Authentication, Kerberos)
Knowledge of various OS related functionality including, but not limited to security policies, VPN setup, networking configuration, managed software installation, File Systems, various storage solutions including Disk management and configuration
Focused experience with networking infrastructure, including load balancing, ACL, routing, network usage and performance analysis
Strong understanding of essential protocols and services (SSL, TCP/IP, DNS, DHCP, NTP, SNMP, WSUS, WDS)
Demonstrable experience creating scripted setup and configuration of software and hardware infrastructure 5449 (Init: 8/17ms Rev: 2/18sn (Please refer to electronic document management system for the most current revision) 4/18sn; 12/4/18sn)
Ability to assist in the management of the IT Operations Budget, including negotiation, acquisition, asset tracking, asset management, etc.
Ability to communicate technical information to non-technical personnel.
Excellent written and verbal communication skills, including the experience to define and document policies and processes.
Project management/negotiation/conflict management skills.
Demonstrated success leading and managing technological operations, strategic technology planning, integrating technology architectures and operations in a progressive and dynamic organization is essential.
Personal skills and the confidence to lead direct and motivate the technical staff as a strong functional leader, while also exhibiting the steady reliability and teamwork attitude needed to effectively interface with the other functional areas of the hospital.
Ability to analyze and solve problems, think logically and creatively, follow established procedures, with the commitment to see the problem through to resolution.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to manage highly technical engineering staff.
Preferences
[Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multi-lingual, master’s degree)]
Certification:
· PMP certification.
· Any of A+, Net+, MCP, CCNA, CCNP, or EHR certification.
· Certification with cloud services, AWS (Amazon Web Services), GCP (Google Cloud Platform), CKAD (Certified Kubernetes Application Developer), CKA (Certified Kubernetes Administrator).
Work Requirements [Optional section: work requirements for physical or other important issues which relate to the job]
Ability to sit for 6 to 7 hours daily.
Ability to use a computer keyboard.
Occasionally lift and carry up to 10 lbs. of files and/or boxes.
Ability to maintain composure in difficult and stressful situations.
Must be able to sit, stand, and walk as needed.
Ability to commute to various KHI locations.
Apply Now
When incredible people and incredible facilities like ours join together, incredible things happen. If you want to be a part of an incredible team that is dedicated to delivering the highest quality in patient care, we invite you to explore this opportunity and apply online today.
Facility Profile
Kingman Regional Medical Center is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,800 employees, 280 physicians/allied health professionals, and 250 volunteers. Kingman Regional Medical Center is recognized as an innovator in rural healthcare, a teaching hospital and a member of the Mayo Clinic Care Network. We provide a full-continuum of highly-technical and specialized medical services to meet the healthcare needs of our community.
Job Location
Kingman, AZ